The IPN Air France refers to the intranet portal made available to group employees to access their daily professional tools. Its main entry point is through the address intralignes.airfrance.fr, where each employee identifies themselves with their personal credentials and a validation via the PingID application.
PingID and two-factor authentication on the Air France portal
Accessing the intranet portal no longer relies on a simple username/password pair. Air France has integrated PingID as an additional verification layer, which significantly changes the login routine for staff.
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PingID works as a mobile application installed on the employee’s phone. After entering their credentials on intralignes.airfrance.fr, a notification appears on the phone’s screen. The user validates this notification to complete the access.
This mechanism protects the account even if the password is compromised. For employees connecting from multiple devices (personal computer, tablet, shared workstation at the airport), this two-step verification applies to each new unrecognized session.
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Regularly checking the intranet space IPN Air France allows you to find the details of the PingID activation procedure and solutions in case of account blockage.
A point often causing confusion: resetting the password and unlocking PingID are two distinct procedures. Losing access to the mobile application (changing phones, reinstalling) requires a specific re-enrollment with internal technical support.
Intralignes and GPnet: two portals based on the profession
Accessing the Air France intranet is not limited to a single platform. Two environments coexist, each intended for different populations.
- Intralignes serves as the main portal for all staff, with centralized access to HR data, schedules, leave requests, and internal training.
- GPnet (accessible via gp.airfrance.fr) is a separate identification space, oriented towards operational functions and specifically used by part of the flight crew.
- HR tools like EasyRH (easyrh.airfrance.fr) function as complementary modules accessible from the main portal, dedicated to administrative management (pay slips, absences, personal data).
This distinction has a practical consequence: a ground employee looking for their schedules will go through Intralignes, while a crew member may be redirected to GPnet for certain functionalities specific to their activity.
Attempting to log in on the wrong portal with the same credentials often generates authentication errors. Checking the URL before entering credentials avoids unnecessary account lockouts.
HR features accessible from the IPN intranet
The Intralignes portal centralizes the daily management of personal and professional data. Three categories of features concentrate the most frequent usage.
Schedules and absence management
Consulting work schedules is done directly from the main dashboard. Leave requests and absence declarations go through the same space, with real-time validation tracking.
Each schedule change triggers a notification visible at the next login. For flight crew, rotations and flight assignments appear in a dedicated interface.
Training and internal pathways
Access to internal training catalogs is available from the dedicated section of the portal. Employees can consult available sessions, enroll, and track their progress.
Mandatory regulatory training (safety, security) appears with visible deadlines. A delay in mandatory training can block certain authorizations, hence the importance of regularly checking this section.
Personal data and administrative documents
Updating contact details, consulting pay slips, and downloading employer certificates go through the EasyRH module. This module is accessible from Intralignes without additional authentication once the session is open.
Resolving common connection issues on Intralignes
Access difficulties to the portal follow recurring patterns. Identifying the exact cause before contacting support saves considerable time.
- Expired password: the platform requires periodic renewal. The “Forgot password / Unlock account” link on the login page initiates the email reset procedure.
- PingID not synchronized: after changing phones, the application must be reassociated with the account. This process goes through internal IT support, which generates a new enrollment code.
- Incompatible browser: some older versions of web browsers block the loading of the authentication page. Using the latest version of Firefox or Chrome resolves most of these cases.
- Connection outside the Air France network: from a personal or public Wi-Fi network, VPN connection may be required to access certain internal modules not exposed on the Internet.
In case of persistent blockage after these checks, internal technical support remains the only authorized contact to unlock an account locked due to multiple attempts.
The IPN Air France portal functions as an ecosystem with multiple entry points rather than as a single site. Remembering the exact URL corresponding to one’s profession, keeping PingID active on the phone, and monitoring password renewal deadlines cover the vast majority of daily access situations.